Privacy Policy

We may collect the following categories of personal information:

• Contact details — your name, email address, and phone number when you submit an enquiry through our contact form.

• Project information — details about your business and website requirements that you share with us during a consultation.

• Usage data — anonymised information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via analytics tools.

• Technical data — your IP address, browser type, and device information collected automatically when you access our site.

We use your personal information only for the purposes for which it was collected, including:

• Responding to your enquiries and providing quotations.

• Delivering and managing the web design and development services you have engaged us for.

• Sending project updates, invoices, and relevant communications.

• Improving our website and service offerings based on aggregated usage insights.

We will not use your information for unsolicited marketing without your explicit consent.

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business (such as hosting providers and email platforms), strictly under confidentiality obligations and only to the extent necessary to perform those services.

We may disclose your information if required to do so by law or in response to a valid legal process.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather anonymised analytics data.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law.

Project-related records are typically retained for a period of five (5) years after project completion for accounting and legal purposes.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

Under POPIA, you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your information, subject to our legal retention obligations.

• Object to the processing of your information in certain circumstances.

To exercise any of these rights, please contact us at hellowebnix@gmail.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: hellowebnix@gmail.com

Phone: +27 82 619 6902

Location: Pretoria, Gauteng, South Africa